It's been a while since the last time a wrote a "Surat Rasmi" in Bahasa.
have to used the formal bahasa and not the rojak one.
Instead of writing "Boleh saya tahu, siapakah Ketua Jabatan untuk Jabatan Kecemasan?"
can I simply use
"Wei, siape ketue jabatan kecemasan? Number phone & email die ape?"
easy right?